Posts Tagged ‘Negotiation and interaction’
The definition of e-commerce
There is no definition can be said about that the internationally agreed definition of e-commerce, but worked hard concerned in this regard the inclusion of many definitions on the literature on e-commerce, trying to reach a comprehensive definition and the year based on customer service in e-commerce, and these definitions:
1. Approach in the modern business-oriented goods and services and speed of performance, and includes the use of the communications network in the search and retrieval of information to support the decision of individuals and organizations
2. Combination of technology and services to accelerate the performance of trade and a mechanism for the exchange of information within the enterprise and between enterprises and between enterprises and customers, ie sales and purchases
3. The production, promotion, sale, and distribution of products through a network of contacts
4. Exchange system using electronic data interchange (in English: Electronic Data Interchange) and e-mail and electronic bulletin boards, fax and transfer of funds through electronic media (in English: Electronic Funds Transfer) as well as all electronic media like Read the rest of this entry »